Passenger Rights in Bankruptcy Cases

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Do you know your passenger rights when your flight gets cancelled due to bankruptcy? You are entitled to a ticket refund, if the airline goes bankrupt.

Tickets from Travel Agencies

The travel agent must re-book you to another flight, if your flight gets cancelled due to bankruptcy. The airline or the travel agency will get you home, if you are on a holiday and your flight gets cancelled due to bankruptcy.

When the flight is part of a package deal

Many choose to buy package deals from travel agencies. The travel agency must provide you with a new flight, if your flight gets cancelled due to bankruptcy. You can also choose to ask for a refund, if you do not wish to travel after all.

Flights purchased with an international payment cards

You may have travel insurance, if you have bought your trip with an international payment card (American express or Visa for example). We recommend that you contact your card issuer. This is most likely your bank. They might help you to get a refund from the air carrier or the travel agent.

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