Flight delay and cancellation with Norwegian airlines

Norwegian Air Shuttle is a Norwegian low cost airline, founded in 2002 with the vision of "affordable fares to all". The airline company, one of Denmark's most preferred ones, has 400 routes to 130 destinations worldwide.

When your trip is purchased from Norwegian, and your flight is cancelled or delayed, you have very good opportunities to get financial compensation with value of up to 600 € per person.

Is your Norwegian flight delayed or cancelled?

Every year many Danish passengers travel with Norwegian airlines. In fact, the airline company is among the most used airlines in Denmark along with SAS. Therefore, as per the statistics the airline company has a quite high delay and cancellation rate.

You may be entitled to a compensation valued up to 600 € per person. The condition for eligibility to the compensation is that your flight must be delayed for at least 3 hours or cancelled. If you are denied to be boarded to a Norwegian flight, you may also be entitled to compensation.

According to EU law (regulation 261/2004) you can claim for compensation if your flight is cancelled, delayed for at least 3 hours or if you are denied to be boarded to your Norwegian flight.

The only condition is that the flight must be realised within EU (including Switzerland, Norway, Iceland, etc.) and with airline companies that belong to these countries.

As Norwegian is a Norwegian airline company, you may therefore be entitled to financial compensation if your flight is cancelled or delayed for more than 3 hours.

Compensation with Norwegian airline – it is just very simple

It's quite easy to start a case against Norwegian if your flight has been cancelled, delayed or you have been refused to be boarded on flight. Comparing to, for example, Pegasus Airlines and Primer Air, it is much easier to deal with Norwegian Airlines.

The complaining process is usually quite short and you just need a copy of your ticket or reservation with Norwegian airlines in order to start the case. If you cannot find your ticket, the hope is not gone. You can get a copy of your ticket by contacting your travel agent or Norwegian airlines.

Please note that you can claim for compensation for the trips made with Norwegian airlines which are up to 3 years old counting from today. Please read below to see how to apply for compensation for your cancelled or delayed Norwegian flight.

How to claim for compensation of delayed or cancelled flights with Norwegian airlines

It's quite easy to start a case against Norwegian. It just requires you to go to www.flycancel.com. Here you can fill out the form on the front page and submit a copy of your ticket.

If you cannot find your ticket, the hope is not gone. You can get a copy of your ticket by contacting your travel agent or Norwegian. Please note that you can claim for compensation for the trips made with Norwegian which are up to 3 years old counting from today.

The amount to be claimed depends on whether it is a domestic or international flight and the distance between the starting and final destinations.

  • You are entitled to compensation of 100 Euro for the domestic flights.
  • You are entitled to compensation of 250 Euro for the international flights under 1,500 km.
  • You are entitled to compensation of 400 Euro for the international flights between 1,500 and 3,500 km.
  • You are entitled to compensation of 600 Euro for the international flights that are longer than 3,500 km.