Lufthansa, a German owned airline company, is the ninth in the world and second in the Europe largest airline company. The airline company flies to over 200 destinations around the world. Lufthansa was founded in 1953.
The airline company is a member of the Star Alliance, which is the world's largest airline alliance. Lufthansa transports more than 600,000 passengers from Copenhagen Airport annually using their 68 weekly departures.
Like all other airlines, Lufthansa cannot avoid flight delays or cancellations. Respectively if your Lufthansa flight is delayed or cancelled, you can comfort yourself with the right to compensation.
As the airline company falls under EU Regulation 261/2004, it gives you the opportunity to get the compensation with value of up to 600 € per person. However, there are several conditions for being eligible for compensation.
Your Lufthansa flight must either be delayed for at least 3 hours or completely cancelled. You are also entitled to compensation if you are denied to be boarded to your Lufthansa flight. This right for compensation is ensured under EU Regulation 261/2004.
The regulation applies to trips made within EU (including Switzerland, Norway, Iceland, etc.) and with airline companies that belong to these countries. Respectively, you are covered by legislation when you experience a delay or cancellation with Lufthansa airlines.
If you have experienced a cancellation or delay of at least 3 hours with a Lufthansa flight, you may be entitled to compensation with value of up to 600 € per person.
Like other European airline companies, Lufthansa must pay compensation to their customers if they are responsible for the delay or cancellation, please see EU Regulation 261/2004 about air passenger rights.
With Flycancel you can make a compensation claim to Lufthansa airlines. If Lufthansa airline company refuses to pay compensation, Flycancel will escalate the case to the Transport Agency. If the local Transport Authority concludes that Lufthansa is responsible for the delay or cancellation, the case is considered as finalised and the passengers will be compensated for up to 600 € per person.
When you enter www.flycancel.com, you can make a compensation claim on the front page regarding your delay or cancellation with Lufthansa flight. Simply complete the form and submit a copy of your ticket.
If you cannot find your ticket, the hope is not gone. You can get a copy of your ticket by contacting your travel agent or Lufthansa. Please note that you can claim for compensation for the trips made with Lufthansa which are up to 3 years old counting from today.
The amount to be claimed depends on whether it is a domestic or international flight and the distance between the starting and final destinations.