Flight Delays and Cancellations Due to Terror


War and terror attacks are considered as events of force majeure. Force majeure events are uncontrollable events. Airlines cannot be held accountable for such events. In other words, you are not entitled to compensation.

Your Passenger Rights

  • You are not entitled to compensation, as airlines cannot be held accountable for your flight delay or cancellations due to war and terror.
  • Contact the travel agency or the airline company as soon as possible to hear how you should act and how quickly you can get home.
  • You can get your ticket switched to the next possible departure. You can also choose to get your ticket refunded.
  • You have the right to receive free food and beverages. You should also be provided with access to free Internet and phone calls. The airline must also provide you with hotel accommodation, if you have to spend the night.
  • You should be at a safe distance from political assemblies and demonstrations. You should also avoid places where many people gather.

Ministry of Foreign Affairs Travel Guide

We recommend that you read the Ministry of Foreign Affairs’ Travel Guide. The guide is regularly updated with security advice for travellers. The guide provides you with recommendations on how you should act in the country you are travelling to. The Ministry of Foreign Affairs’ travel guide is for guidance only, and it is solely your decision whether you want to follow it or not.

Make a Claim