Compensation Due to Work and Labour Strikes


Work strikes and labour conflicts affect air passengers each an every year. Work strikes and labour conflicts usually cause flight cancellations and delays. You have several rights, if your flight is cancelled or delayed due to labour conflicts.

Delays and Cancellations Due to Work and Labour Conflicts

You have a number of rights, if your flight is delayed or cancelled due to work strikes. Read here and see what you can claim for when your flight is delayed or cancelled due to work conflicts.

  • The airline usually offers you a ticket to the next available departure, when your flight is cancelled due to a work strike.
  • You can also choose get a refund, if the flight is cancelled or delayed for at least 5 hours.
  • Flycancel can help you with a refund, if you buy a new ticket
  • The Airlines must provide you with food and beverages, if you have to wait for more than 2 hours. You should also be provided with access to free Internet and phone calls. The airline must also provide you with hotel accommodation, if you have to spend the night.

Work and Labour Conflicts - What You Should Do

  • You should contact the airline to get information on how the conflict affects you.
  • Stay updated by following the airport or airline website and by following the news.
  • You are still required to be at the airport before the scheduled departure - unless the airline company instructs you to do otherwise.
  • Contact your airline or travel agent as soon as possible and inform them if you want to have a new ticket or a refund.

Compensation in Delays Due to Work and Labour Strikes

It is difficult to say weather or not you are entitled to compensation, if your flight gets cancelled or delayed due to work conflicts or labour strikes. The EU Regulation 261/2004 about passenger rights changes constantly. Delays and cancellations due to work strikes and labour conflicts did not entitle flight passengers to financial compensation – until recently that is.

In the spring of 2018, European courts finished a big compensation case against TUI. The airline cancelled a bunch of flight from Germany due to labour conflicts and work strikes. The courts concluded that passengers were entitled to compensation. But it is still to early to conclude if this ruling applies to every flight delay that occurs due to work conflicts. But we recommend that you claim for compensation in any case – remember it is completely free.

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